sticknanax.blogg.se

1. Microsoft support recovery assistant for office 365 how to#
2. Microsoft support recovery assistant for office 365 install#

If I’d run this at the start of the Office 2016 deployment during testing, it would have given me a better idea of potential issues that might come up. Office 365 Home users can download and run it, but one of the last steps. Right now, it’s only available for users of Office 365 Business.

Microsoft support recovery assistant for office 365 install#

Support and Recovery Assistant can help you collect information about the computer properties, installed product, product properties, install sources, licensing (OSPP), patch detection, and feature states. The Support and Recovery Assistant for Office 365 is a relatively new troubleshooting tool you can download from Microsoft. Microsoft Support and Recovery Assistant uses Robust Office Inventory Scan (ROIScan) to collect information about Microsoft 365 apps installations.

Microsoft support recovery assistant for office 365 how to#

This tells you how to toggle that setting if you’d rather the deleted items go to the other person’s mailbox, which removes the need for the delegate to have access to someone else’s deleted items. Office 365 Business Users: Troubleshoot Using the Support and Recovery Assistant. Check the box Download an offline installer and select the language you want to install Officein. In the Download and install window, select Other options. I had noticed in Outlook 2016 by default, that users had sometimes mentioned they could no longer delete items from mailboxes they only had Inbox access to, and I assumed this was a change in behavior from Outlook 2010. Select Install Office.If you have a Microsoft 365 subscription, youll also need to select Install Office > on the Installs page.

The link goes here which then goes into details about the problem. But, from the results I see, I’d say everyone should run this tool regardless!įor example, my scan came up with this as one of the issues found: It takes a few minutes to run, but will identify a bunch of possible issues you may have. The article above has a step by step guide for scanning Outlook for problems. I was just made aware of this useful tool by Microsoft Support – the Microsoft Support and Recovery Assistant for Office 365 (also known as ‘SaRA’).Įven better, it’s not just for Office 365, other Office products can be scanned using this tool such as Outlook in Office 2010, 20.